Frequently Asked Questions
01. What type of hair is it?
All-natural brown bundles and wigs are raw single donor hair from sacred temples in India.
613 wigs are Raw Indian hair bleached to 613.
02. How do I understand the texture names?
- Abundance: Raw Indian Straight Hair
- La Richesse: Raw Indian Wavy Hair
- Mesmerized: Raw Indian Curly Hair
- Charm: Raw 613 Indian Hair
03. How to care for my hair?
Each hair order comes with a specialized box with hair care tips Inside
04. Length of time for shipping?
At our core, we understand how important it is for you to feel confident and beautiful in your look. That's why we hand select each bundle and wig as your order is placed, ensuring that you receive nothing but the best quality for your needs. Our commitment to personalized service means that we take the time to source only the finest raw hair, so you can trust that every bundle and wig is crafted with care and attention to detail.
All Luxe Noire Étoile bundles and frontals will take between 7-10 business days to be processed. Once your order is processed it will take 3-5 days to be shipped.
All Luxe Noire Étoile wigs are made to order. Please allow 7–10 business days for processing. Each wig requires 4–5 days for custom construction, and once completed, it will be shipped within 3–5 business days.
All Luxe Noire Étoile beauty products take between 3-5 business days to process. Once processed it will take 1-3 business days to ship your order.